Delete your account and data

freewaytek-driver app · Developer: Freeway Tech Solutions Ltd.

You can ask us to delete your freewaytek-driver account and the personal information linked to it at any time. You don’t need to have the app installed.

How to request deletion

1. Email admin@freewaytek.com from the email address you use to sign in to the app, with the subject “Delete my account”.
2. We reply to that email address to confirm the request is from you.
3. We let your trucking company know, then delete your account within 30 days and confirm by email when it’s done.

You can also ask your dispatcher or company administrator to remove your account.

What we delete

• your sign-in account and password;
• your name, email address and phone number;
• your signed-in sessions, so the app signs out on every device.

What we keep, and for how long

Your trucking company is required by law to keep records of the loads it moves. So that it can meet tax, legal and transportation recordkeeping requirements, we keep the following for up to 7 years, then delete them:

• shipment and stop records, including the arrival, departure and status updates you made;
• documents you uploaded for a load, such as bills of lading and proofs of delivery.

These records are no longer linked to an active account and you can no longer sign in to see them.

For more detail, see our Privacy Policy.